Kevin Brandenberg/Jeremy Capell
This website has some good tips for making complaints. It is usually best to put your complaint in writing. Try to stay calm and polite which will help get your ideas across more clearly and effectively. Enclose any copies that help present your case, and always save everything that deals with the results or findings.
Give the business some time to resolve the issue, and check back if you feel the business is avoiding the situation. Keep your letter short and to the point, and state the facts clearly and in logical order. This helps the company sort things out in a more effective way. If you are putting things in writing put the word “complaint” at the top of the letter. You may be able to seek the services of a complaint business who specializes dealing with unsolved issues. All you have to do is fill out a complaint form with the company who specializes in this, and they will try to solve the issue with the company.